General Design, Operations /

FINDERS KEEPERS! – The One Of a Kind Restaurants.

FINDERS KEEPERS!

 

For years in the restaurant world there were just “mom and pops” restaurants. Then came “chain units”.  The latter took great efforts to make each new unit look and feel just like the last.  There was an inherent understanding that consistency of the experience from one city to the next had value.  Of course, there were some of us who sought out those funky joints back around the corner that had the best chicken in the county… especially if a local had introduced it to you. Granted, it often took courage to give it a try.  Admittedly, half the time the experiment was disastrous – BUT the other half equaled an ample reward for the pioneering spirit. Those great discoveries remain top of mind because of the absence of predictability in location, building, menu, food quality or service. Certainly, with the many safety regulations in the industry, the risk of getting sick are minimal. Not only is there an openness to try the unusual, but many markets demand it.

Restauranteurs who come to Trapp Associates are looking for creative and unique architecture and design solutions that will have that “one of a kind” market presence.  Placing value in the “one of kind” feel can be carried along with growth while still keeping the essence of the brand. Growing the “brand” may be more powerfully realized within the food and service quality, not with using the same design, chair, light or logo. We are seeing “chain units” reverting away from prototypical and formulaic design and resorting to unique experiences at each individual store without adversely affecting their budgets. Let us know if we can help you!

General Design /

Sorry…. I can’t hear you -Restaurant sound mitigation.

Restaurant acoustics are commonly overlooked until the project is complete, when post absorption solutions are the only option. These “fixes” are typically small panels stuck to whatever remaining unobstructed ceiling areas or hung down from wires. These solutions are often ineffective because they are marginal in terms of sound absorption due to their small square footage and additionally are distractive visually. Ideally you resolve acoustic issues during conceptual design and select the various solution depending on what you are starting with VS hoping to solve later when the project is complete. Your acoustical solution in a repurposed gas station will be different than your solution in a strip retail center. 

One of the simplest and least expensive solutions is a full t-grid with drop in acoustical tiles. If installed high and painted dark it will visually “go away” and can give you 55-65 NRC (noise reduction coefficient) or absorbs 55-65% of the sound that hits it. Anything lower than 10 feet of the t- grid can still be a productive noise reducer but compromises the spatial aesthetic. We learned some time ago to create absorption surfaces first in the process of construction. For example, with typical new construction, we install dark ¾” ridged fire glass panels between the bar joists attached to the metal deck before plumbing, electrical, mechanical or fire sprinkler subs start.  Install panels on all the ceiling areas exposed to the guests. Concrete ceilings, brick, drywall and glass walls all reflect sound which, based on the room configuration, can create too much white noise.

Of course the natural “clatter” of a working restaurant is a good thing, excess however, is the intrusion into an enjoyable evening.  It is a myth that carpet absorbs sound, it can though minimize the creation of sound stopping chair noise.  Additionally, typical draperies allow sound to pass through them, hit glass and bounce back.  Finding effective ways to absorb excess restaurant noise as early as possible will pay off in terms of pleasurable guest experiences.

General /

“Let’s Powder Our Nose” -Investing in Your Restrooms.

 

For years if you spent much budget on the restrooms you received client ”what for” questioning.   Currently however if you don’t spend a higher per sq ft in the restrooms you receive guest disappointment or worse you’ve just missed an opportunity for a guest rave.   A restroom visit guarantees serious guest focus on your concept, it may be because of whatever the level of your disrobement it automatically heightens your senses to the surroundings. To put it another way, with your paints down you are noticing, smelling and hearing everything!  You will see graffiti, funk in the cracks, scratchy music, mop-scum, dirty fixtures, poor lighting, and smelling everything not nice.

The first requirement of restrooms is to meet code in fixture count and ADA accommodation.  If there is floor plan space to accommodate a separate ADA restroom it can give the non ADA restrooms greater design creativity in layout, materials, and dimensions.   The second requirement should be that all the needs and functions of a restroom are met without compromise: water, soap, drying, mirror, etc.   For example:  Specify mixers (faucets) that are understandable and give you water when you want it, the TP is accessible, there is soap and towels and it smells good.  Cleanliness should go without saying, even if restrooms are of age show you care for them.  At our Uturn BBQ we use Ecolab’s Cleaning Caddy, a state of art wheeled unit that’s used to cleans walls, fixtures, floors,  simple and fast.

And finally, design should follow function in the restroom as the typical use of a restroom is to use it and leave it. Too often some ‘trick’ design fixture can frustrate a guest for design’s sake.  If, however, you can “go over the top” with functionality, and memorable design, especially in the ladies restroom, that can be a positive contribution to your brand.